Before you apply

Before commencing your application to become a registered developer with the New Homes Quality Board, please watch this short video. It contains important guidance that will help you complete the application correctly.

Register of Developers

Check the Register of Developers to find out if your new home is protected by the New Homes Quality Code and you can use the New Homes Ombudsman Service. If your developer has active status on the register and you reserved your new home on or after their registration start date, you are protected.

This result is a parent organisation and has associated organisations listed below.

Parent Organisation

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Associated & subsidiary organisations

Registration status

Applied
The developer is working towards Code compliance. Customers are not yet protected by the Code and therefore cannot use the New Homes Ombudsman Service.

Active
Homes purchased on or after the developer’s registration start date are protected by the Code and Ombudsman Service.

Pending
Developer who are not yet active with the Code. Home buyers are not protected by the Code.

Deactivated
the developer was previously active on the register but has now withdrawn from the scheme. Customers who reserved their home between the developer’s registration start and end dates are covered by the Code from the date they reserved their home and for two years from their legal completion date.


Registration start date/end date

Customers who reserve homes on or after the registration start date are protected by the Code until two years after legal

Customer satisfaction survey

The National New Homes Customer Satisfaction Survey is run by the Home Builders Federation (HBF) and is the longest running measure of customer satisfaction with new build homes.

The blue arrows next to each score shows whether the survey score has improved (arrow up), declined (arrow down) or stayed the same (horizontal arrow), since the last set of results were published.

[companyname]

Registration Status: [status]

Registration Date: [date]

Expired Date: [expireddate]