Championing Quality in Every Build.
Join the framework setting the benchmark for quality, consistency, and customer care in new homes — and be part of a movement driving excellence, accountability, and lasting trust across the industry.
Why join?
Build trust with your buyers
Reassure homebuyers with independent verification of your commitment to quality.
Showcase Quality and Care
Highlight your dedication to delivering homes built to the highest standards.
Stay ahead on standards
Keep pace with evolving regulations and best practices across the industry.
Access Support and Insight
Gain expert guidance, resources, and a network to help continuously improve.
Learn about more reasons to join
How much does it cost?
Developers are required to pay an annual fee, which includes the provision of the New Homes Ombudsman Service, auditing of developer processes and procedures, and a suite of resources to help support developers to improve their quality standards and customer service.
The NHQB recognises the challenges developers face in the current operating environment and we have worked to ensure our fee structure is fair and equitable.
Find out how much you would pay
Fees are calculated by the number of homes a developer builds and their turnover from private home sales.
How to apply
Joining the New Homes Quality Board is straightforward. Simply complete our online application form and provide the required company details. Our team will review your submission and guide you through the next steps to confirm your registration.
FAQ
Have questions about joining, following the code, or working with the New Homes Ombudsman?
Visit our FAQ section for clear answers, practical guidance, and tips on how to make the most of your NHQB membership.
Ready to register?
For more information on the applications process you can learn how to apply.
Or if you are ready to apply now, follow the link below.